Make documents deliverables
Ask vendors to provide audit summaries, limitation notes, oversight instructions, and notice support as part of renewal.
Vendor renewal
Renewals are a clean moment to turn vague AI feature claims into documented obligations, evidence requests, and change-notification expectations.
Ten questions
Renewal leverage
Ask vendors to provide audit summaries, limitation notes, oversight instructions, and notice support as part of renewal.
Ask how the vendor will notify customers about material AI feature, model, scoring, or workflow changes.
Know whether AI features can be disabled, scoped, or overridden if evidence is missing or requirements change.
After renewal review